Privacy Policy for Scaile Agency

Last Updated: May 8, 2025

Welcome to Scaile Agency ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://scaile.agency, use our services, or otherwise interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

a) Personal Data:

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with our services, express an interest in obtaining information about us or our products and services, when you participate in activities, or otherwise when you contact us.

b) Derivative Data:

Information our servers automatically collect when you access our website or services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.

c) Financial Data:

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange services from us. We do not store your credit card information. Instead, we use Stripe. You can find their privacy policy here.

d) Client Data:

Information and data provided by our clients in the course of utilizing our agency services ("Client Data"). The handling of Client Data is also governed by the terms of our client agreements. We process Client Data as a data processor on behalf of our clients, who are the data controllers.

e) Information from Third Parties:

We may receive information about you from third-party sources, such as public databases, joint marketing partners, social media platforms, and other third parties.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.
  • Provide, operate, and maintain our services (e.g., AI automation, consulting).
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; and sending you technical notices, updates, security alerts, and administrative messages.
  • Improve, personalize, and expand our services and website.
  • Understand and analyze how you use our services and website.
  • Develop new products, services, features, and functionality.
  • Monitor and analyze trends, usage, and activities in connection with our services.
  • Send you marketing and promotional communications (where permitted by law and with your consent where required). You may opt-out of receiving these communications at any time.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal obligations and enforce our terms and conditions.
  • For other purposes with your consent.

3. How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a) By Law or to Protect Rights:

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

b) Third-Party Service Providers:

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance). These third parties are obligated to protect your information.

c) Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

d) Clients (Regarding Client Data):

Client Data provided to us for the purpose of our services will be shared and accessed as per our agreement with the respective client. We do not use Client Data for any purpose other than providing services to that client.

e) With Your Consent:

We may disclose your personal information for any other purpose with your consent.

f) Aggregated or De-Identified Data:

We may share aggregated or de-identified information, which cannot reasonably be used to identify you.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Client Data retention is governed by our agreements with our clients.

6. Your Rights

Depending on your location and applicable data protection laws (e.g., GDPR, CCPA), you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you.
  • Request correction of your personal information if it is inaccurate or incomplete.
  • Request deletion of your personal information.
  • Object to or restrict the processing of your personal information.
  • Request portability of your personal information.
  • Withdraw consent (if processing is based on consent).
  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website and in our services to help customize the experience and improve our offerings. For more information about how we use cookies and your choices, please refer to our Cookie Policy here.

8. Third-Party Websites

Our website or services may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our site/service, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from our site/service.

9. Children's Privacy

Our services are not directed to individuals under the age of 13 (or a higher age threshold as required by applicable law), and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers (If Applicable)

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Scaile Agency
privacy@scaile.agency